May 1, 2026

Temporarily Sign in as a User in M365

As an M365 administrator you have your security set up. You have your devices enrolled and you have even made sure MFA has been set up for the much-needed security required in today’s IT Landscape. But how do you Temporarily Sign in as a User? Why Temporarily Sign in as a User You may need […]

Why Microsoft Support Frustrates So Many Users (And What Needs to Change) 

Microsoft is a tech giant with decades of experience and products that touch nearly every corner of the digital world—Windows, Office, Azure, Xbox, and more. So Why Microsoft Support Frustrates so many people? Even, despite its reach and resources, one recurring pain point continues to frustrate customers and IT professionals alike: Microsoft Support.  What has […]

Resources in Exchange Don’t Respond to Meeting Requests 

Your resource rooms have been working for as long as you remember. Why then, suddenly, do Resources in Exchange Don’t Respond to Meeting Requests? You set up these rooms ages ago and they just worked.  It is supposed to be easy. You didn’t change anything. And the wild goose chase begins……Of the things it could […]

Enrolling an Android Phone the Correct Way 

So, would you like to know the correct way to enrolling an Android Phone? If you read this article, you will save yourself a lot of time in the process. Apparently, my content as of late has low value (says Google) so I guess I better beef it up a bit (JSYK, Google is full […]

Clean Up Outlook Mail (2 Ways)

If you need to Clean Up Outlook Mail it can be very easy. You just need to do it right. In this article, I can show two ways or steps if you will that can make this process very easy. The thing is you need to do these steps in the correct order to make […]

Active Teams Users in Phone Directory – 2 Steps

So, do you have users complain that when they dial for a name in your team’s main auto-attendant, they get more than Active Teams Users in Phone Directory? Maybe a user that hasn’t worked for years in the company and their name is still an option…. not really. I will explain why. Why It Appears […]

Android Fully Managed Devices and Samsung Smart Sync in InTune

A challenge with Android Enterprise managed devices is the lack of ability to restore data from an old device to a new device. You want to use Android fully managed devices and Samsung Smart Sync. Other than that, there really isn’t anything else for back in the Android Enterprise. The Samsung Smart Switch is a […]

Automate FTP with PowerShell

Automate FTP with PowerShell  So, you want to Automate FTP with PowerShell? Well, you have come to the right place. FTP is not dead . In fact, it is still quite widely used. If all you need is files to be transferred from one place to another, it is the best choice.  Why would you […]