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We have all been there. You have told your users the best way to get support is to email the helpdesk, but they insist on sending a message directly to you on Microsoft Teams. This post shows you how to Get Chat Transcripts with Power Automate. I showed you in an earlier post how to […]
Read MoreCreate Teams Chat Autoreply with Power Automate Here is a great example of why you would want to Create Teams Chat Autoreply with PowerAutomate. Your organization has an email address that forwards to several people. If you work in any form of a support group, this is common. The only thing is that it renders MS […]
Read MoreYour organization has turned off Automatic forwards for security reasons. It helps protect emails from being forwarded to a hacker’s email address if your account became compromised. It also stops a disgruntled employee from sending information to the wrong place. If you use Power Automate (Microsoft Flow) it is more secure. So, what if you […]
Read MoreYou have been tasked to create a no-reply email address in Microsoft 365. It sounds easy but it is a daunting task. You could use third party tools like Code Two, but…… Some examples also show you using a shared mailbox. In some instances, it isn’t good idea to use either. One example come to […]
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